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Table of Contents

  1. How do I order your products?
  2. Where can I find locations that can do 3D Heads?
  3. Can my personal photos be turned into 3D?
  4. How long does it take to get my crystal made after I order?
  5. What kind of images can I use for crystals and Photo to Canvas?
  6. How long does it take to receive my Order?

How do I order your products?

Go to the How to Order page, there are instructions on this page.  Our Customer Service representatives are ready to answer any of your questions.  Or you can send us an e-mail describing what you are looking for.  After we receive your order or questions e-mail one of our Customer Service representatives will contact you to discuss your needs.  You can attach a picture (jpg, bmp, gif or other digital format) to your e-mail for our inspection.

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Where can I find locations that can do 3D Heads?

Go to our Sales Locations page or send us a photograph and we can turn it into a 3D head.  The better the photograph, the better the results!

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Can my personal photos be turned into 3D images?

Yes.  We CAN turn photos of people into 3D Heads or Busts.  Just send a frontal facial image (portrait) and we can turn it into a 3D head.  Send us pictures of objects, building and other items and we can turn them into 3D images.  The cost to turn a digital facial image into a 3D head is $20.00. 

The amount of work we have to perform to turn objects, building and other items depends on the complexity of the image.  There may be from 1 to 50+ hours of work by one of our 3D artists.  We charge $35 per hour and we have a one (1) hour minimum for 3D work.  Please see if the image you want is in our Image Library

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How long does it take to get my crystal made?

We operate 7 days a week, 365 days of the year.  After we receive your order and images we can ship your finished order to you in 1-7 calendar days depending on the time of the year.  

During the 4th Quarter Holiday season please allow up to 7 business days for manufacturing of your order and 7-10 days for UPS Ground shipping. 

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What kind of images can I use for crystals and Photo to Canvas?

We can accept almost any digital image format.  JPG, Tiff, BMP, etc.  We do not recommend GIF format because they are typically very small files and do not produce good results, especially for Photo to Canvas.   Go to How to Order page to get digital image and scanning instructions.

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How long does it take to receive my Order?

It takes approximately 7 days or sooner for us to ship your product after we receive your order and digital images, if appropriate.  You can select Ground or Overnight shipping options.

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Pricing

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Crystal Options

Pick a 3D Image

Over 1,200

2 1/2D Photo Crystals

Made in The USA

(Orlando, FL)

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Customer Service - 407-370-2800

customerservice@crystalmagic.com

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